Activities

framework Agreement between the Association for Legal Aid in Consumer Rights and the University of Plovdiv Paisii Hilendarski

 The Association for Legal Aid in Consumer Rights and the University of Plovdiv Paisii Hilendarski   concluded a framework   agreement   according to which they unite to protect individual and collective interests of   the consumers. Both parties in this agreement will set up   a legal framework   for common actions to institutions of national and European level which work in the sphere of consumer rights. The  ...

Unfair Trade Practices of Cosmo Bulgaria Mobile JSC

Referring to the complaint of the Association for consumer protection to   the Commission   for   Consumer Protection ( CCP) in   connection with suspicion of   unfair trade   practices   by   " Cosmo   Bulgaria   Mobile"   JSC ,   the Commission   informed us   that...

Unfair clauses in the General terms of Eurobank EFG JSC

  At a meeting on the 14 th September 2010 with Protocol №44 the Commission for consumer protection issued a decision concerning a signal about unfair clauses in the General terms of credit and lending services of Eurobank EFG JSC for consumers. Referring to article 148 of the Consumer Protection Act , the Commission announced that the following clauses are unfair under article 143 of the Consumer Protection Act . In the first part...

Unfair Clauses in the General Terms of ProCreditBank JSC

In response to a report of the Association for consumer protection the Commission for consumer protection under article 148 analyzed the general terms of lending services of ProCreditBank JSC. At a meeting on the 4 th August 2010 with Protocol №35 The Commission announced that the clauses in the general terms of the Bank under article 143 of the Consumer Protection Act are considered to be unfair. Recommendations for amending these clauses   within a...

Unfair Clauses in the General Conditions of Eurobank EFG JSC

  In response to the growing social problems of our economy affected by the global financial and economic crisis that led to a significant increase in unemployment and the inability of whole households to pay their consumer credit , the Association for consumer protection undertook a study of the correlation of the General Conditions of several credit institutions  with the Consumer Credit Act and the Consumer Protection Act.  As a result...

Check for dangerous goods

  In October 2009  Mrs. D. H. turned to our Association for assistance about suspicious goods offered in  Kaufland stores - MOLFIX disposable baby diapers made in Turkey -  since Mrs H.'s child got an  allergic reaction.As а result of the signal we sent to the Commission for Consumer Protection, the product was checked and analysed by the  Regional Inspectorate for Protection and Control of Public Health  Plovdiv, and...

An Unfair Clause in the General Conditions of A Courier Company

  In October 2009 a signal from M.F. from Plovdiv was referred to the Association for assistance on violation of her rights of a consumer of non-universal postal services by the courier company City Express Ltd (not giving an opportunity to declare the  value of the goods sent abroad and thus securing  compensation for the loss of the parcel through the fault of the courier company).  The Association has examined the general...